Refund Policy

We want you to feel confident saying yes. This page explains exactly when refunds apply, how cancellation works, and what happens to your automations afterward.

14-Day Setup Guarantee

Setup is typically delivered within 3–5 business days. From the day your automations go live, you have 14 days to confirm everything works as described. If we cannot get your automations functioning as agreed within that window, we will issue a full refund of the one-time setup fees, no questions asked.

Monthly Servicing — Cancel Anytime

Monthly servicing is month-to-month. You can cancel at any time directly from your billing portal. When you cancel, your subscription stays active until the end of your current billing period — you keep full service through the end of the month you've already paid for, and you will not be charged again. Monthly fees are not pro-rated or refunded for partial months. No long-term contracts, no cancellation fees.

After the 14-Day Window

Once the 14-day setup guarantee has passed, setup fees are non-refundable. The build and deployment work has been completed and delivered. You can still cancel monthly servicing at any time under the terms above.

What Happens When You Cancel

Your automations run on infrastructure managed by Gabe Works (workflow tooling, monitoring, integrations, and associated third-party accounts such as Twilio). Monthly servicing covers hosting, monitoring, fixes, and these account costs.

When monthly servicing ends, the automations are deactivated. Your customer data, CRM records, domain, and website content remain entirely yours. You are welcome to rebuild the automations on your own infrastructure or return to Gabe Works at any time.

Exceptions

If something on our end goes wrong — missed delivery, broken automation we cannot fix, a mistake that materially affects your business — we will make it right beyond what this policy strictly requires. Reach out and we will work it out directly.

How to Request a Refund

Email gabe@gabeworks.co with your order details. Approved refunds are processed within 5–10 business days back to the original payment method.